Shipping policy
Shipping Policy
At Stitch & Crown, we aim to deliver your order with care, precision, and timely service.
1. Order Processing Time
All orders are processed within 1–3 business days after order confirmation.
For made-to-order or tailored products, processing may take 3–5 business days depending on the design and customization.
2. Shipping Time (India)
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Metro cities: 2–5 business days
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Other locations: 4–7 business days
Delivery timelines may vary depending on your location and courier availability.
3. Shipping Charges
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Standard Shipping on COD: ₹120
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Free Shipping on orders above via Online Payment ₹999
Shipping charges (if applicable) will be displayed at checkout.
4. Cash on Delivery (COD)
We offer Cash on Delivery for eligible orders.
Please note:
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Orders may be confirmed via call or message before dispatch
5. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/email to track your shipment in real-time.
6. Delivery Delays
While we strive to deliver on time, delays may occur due to:
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High order volume
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Courier issues
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Weather or unforeseen circumstances
We appreciate your patience in such cases.
7. International Shipping
We offer international shipping on selected orders.
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Shipping charges vary based on location and weight
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Delivery timelines typically range from 7–12 business days
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Customs duties or import taxes (if applicable) must be paid by the customer
8. Incorrect Address
Please ensure that your shipping address is accurate.
We are not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.
9. Contact Us
For any shipping-related queries, feel free to contact us at:
📧 supportstich.crown@gmail.com
We are committed to delivering quality products with a smooth and reliable shipping experience.